Joblin

Datenschutzrichtlinie

Legal notice and privacy policy

Concerned about the rights of individuals, particularly with regard to automated processing, and in the interests of transparency with its customers, Joblin has drawn up a policy setting out all such processing, the purposes for which it is carried out, and the means of action available to individuals to enable them to exercise their rights as fully as possible.

For further information on the protection of personal data, please consult the following website: https://www.cnpd.lu/

Continued browsing of this site implies unreserved acceptance of the following terms and conditions of use.

The current online version of these terms of use is the only one applicable during the entire period of use of the site and until a new version replaces it.

Article 1 - Legal information

1.1 Site (hereinafter referred to as "the Site") :

https://joblin.lu/

1.2 Publisher (hereinafter "the Publisher") :

Joblin S.à r.l.-S with capital of €10.00

whose registered office is located at: 2a Rue Marguerite Thomas-Clement, L-8098, Strassen, Luxembourg.

registered with the RCS of Luxembourg.

phone number: +352621439930

e-mail address: admin@joblin.lu

publication director: Aleksei Kobzarev.

1.3 Data Protection Officer (DPO) :

A data protection officer, Aleksei Kobzarev, admin@joblin.lu, is available to answer any questions you may have about the protection of your personal data.

Article 2 - Access to the site

Access to and use of the site are reserved for strictly personal use. You undertake not to use this site or the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, in particular the sending of unsolicited e-mails.

Article 3 - Site content

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by current intellectual property laws.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly forbidden. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not imply acceptance of said use and waiver of prosecution.

Article 4 - Site management

For the proper management of the site, the publisher may at any time :

  • suspend, interrupt or limit access to all or part of the site, restrict access to the site, or to certain parts of the site, to a specific category of Internet users;
  • delete any information that could disrupt its operation or contravene national or international laws;
  • suspend the site for updates.

Article 5 - Responsibilities

The publisher cannot be held liable for any failure, breakdown, difficulty or interruption in operation, preventing access to the site or any of its functions.

The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are also solely responsible for the sites and data you consult.

The publisher cannot be held responsible for any legal action taken against you:

- as a result of using the site or any service accessible via the Internet;

- as a result of your failure to comply with these terms and conditions.

The publisher is not responsible for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any claim against it in this respect.

Should the publisher be the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all damages, sums, sentences and costs that may arise from such proceedings.

Article 6 - Hypertext links

The publisher authorizes users to set up hypertext links to all or part of the site. Any link must be removed on simple request from the publisher.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights whatsoever to the content of any linked site.

Article 7 - Data collection and protection

Your data is collected by Joblin.

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

Any personal information collected on the site is mainly used by the editor to manage relations with you and, where applicable, to process your orders.

The personal data collected is as follows:

  • full name
  • Address
  • mail address
  • phone number
  • date of birth
  • ID
  • VAT number
  • RCS number
  • financial data: when paying for products and services offered on the Platform, the latter records financial data relating to the user's credit card.

Where a user selects or agrees to the use of WhatsApp, Joblin may also collect the user’s WhatsApp communication preferences, message content, message status and delivery information, and records of communications with Joblin.

The Data Protection Officer: Aleksei Kobzarev, admin@joblin.lu, is at your disposal for any questions relating to the protection of your personal data.

Article 8 - Right of access, rectification and deletion of your data

Pursuant to the regulations applicable to personal data, users have the following rights:

  • right of access: users may exercise their right of access to their personal data by writing to the e-mail address given below. In this case, before exercising this right, the Platform may request proof of the user's identity in order to verify its accuracy;
  • the right of rectification: if the personal data held by the Platform are inaccurate, they may request that the information be updated;
  • the right of deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws;
  • the right to restrict processing: users may request the Platform to restrict the processing of personal data in accordance with the assumptions set out in the GDPR ;
  • the right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the GDPR ;
  • the right to portability: customers can request that the Platform return the personal data they have provided, so that it can be transferred to a new Platform.

You can exercise this right by contacting us at the following address:

2a Rue Marguerite Thomas-Clement, L-8098, Strassen, Luxembourg.

Or by email to :

admin@joblin.lu

You can also contact our Data Protection Officer: Aleksei Kobzarev, admin@joblin.lu, who will be happy to answer any questions you may have about the protection of your personal data.

All requests must be accompanied by a signed photocopy of a valid identity document, and must indicate the address at which the publisher may contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Users can also lodge a complaint with the CNPD on the CNPD website: https://www.cnpd.lu/

We recommend that you first contact us before filing a complaint with the CNPD, as we will be happy to help you resolve your problem.

Article 9 - Use of data

The personal data collected from users is used to provide and improve the Platform's services and to maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

  • access and use of the Platform by the user ;
  • managing the operation and optimization of the Platform ;
  • implementation of user assistance ;
  • verification, identification and authentication of data transmitted by the user ;
  • personalize services by displaying advertisements based on the user's browsing history and preferences;
  • prevention and detection of fraud, malware and security incident management ;
  • management of any disputes with users ;
  • sending commercial and advertising information, according to the user's preferences;
  • organization of the conditions of use of the Payment Services.

Where a user has chosen WhatsApp as a communication channel, Joblin may use the user’s telephone number and related personal data to communicate through WhatsApp. Such communications may include account and identity verification, customer support, responses to enquiries, information about requests, bookings, assignments, appointments and payments, confirmations, reminders, service updates, security notifications, requests for feedback, and other communications related to the provision and management of the Services.

The legal basis for service-related WhatsApp communications is, depending on the circumstances, the performance of a contract with the user, taking steps at the user’s request before entering into a contract, compliance with Joblin’s legal obligations, Joblin’s legitimate interests in providing support and operating and securing the Services, or the user’s consent where consent is required.

Joblin may send promotional or marketing communications through WhatsApp only where the user has provided separate prior consent or where such communications are otherwise permitted by applicable law. Consent to marketing communications is voluntary and is not a condition of creating an account or using the Services.

Article 10 - Data retention policy

The Platform retains your data for as long as is necessary to provide you with its services or support.

To the extent reasonably necessary or required to satisfy legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Joblin retains records of WhatsApp communications only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and establish or defend legal claims. Records of consent to receive WhatsApp marketing communications may be retained for as long as necessary to demonstrate whether and when consent was provided or withdrawn.

Article 11- Sharing personal data with third parties

Personal data may be shared with third parties in the following cases:

  • when the user uses payment services, the Platform works with third-party banking and financial service providers with which it has entered into agreements;
  • when the user publishes publicly accessible information in the Platform’s comment areas;
  • when the user authorizes a third-party website or service to access their data;
  • when the Platform uses service providers to provide customer support, advertising, communications, messaging, hosting, analytics, security, or payment services. These providers have access to personal data only to the extent necessary to provide their services and are required to process it in accordance with applicable data protection laws;
  • when required by law, or where necessary to establish, exercise, or defend legal claims or comply with administrative or judicial proceedings.

Where a user communicates with Joblin through WhatsApp, relevant personal data may be shared with WhatsApp Ireland Limited, other companies involved in providing the WhatsApp service, and any authorized service provider used by Joblin to manage and deliver WhatsApp messages.

Some recipients may process personal data outside the European Economic Area. Where required by applicable law, Joblin will ensure that an appropriate transfer mechanism and safeguards are in place, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission.

Article 12 - Commercial offers

Joblin may send users commercial offers and information about its products, services, promotions, and special offers by email, SMS, WhatsApp, or other electronic communication channels where the user has provided separate prior consent or where such communications are otherwise permitted by applicable law.

Consent to receive marketing communications is voluntary and is not a condition of creating an account or using the Services.

Users may withdraw their consent or object to receiving direct marketing communications at any time, free of charge, by replying “STOP” to a WhatsApp message or by contacting Joblin at admin@joblin.lu. Joblin will stop sending marketing communications through the relevant channel after processing the request.

Withdrawal of consent will not affect the lawfulness of communications sent before the withdrawal. It will also not prevent Joblin from sending service-related messages that are necessary to provide the Services, respond to a user’s request, protect an account, comply with legal obligations, or manage an existing contract.

Each electronic marketing communication will identify Joblin as the sender and provide a clear and simple way to stop receiving further marketing communications.

Article 13 - Cookies

What is a "cookie"?

A cookie is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when a website is consulted, an e-mail is read, software or a mobile application is installed or used, regardless of the type of terminal used.

Where appropriate, "cookies" issued by the site editor and/or third-party companies may be deposited on your terminal, with your consent. In this case, the first time you browse this site, a banner explaining the use of cookies will appear. Before continuing navigation, the customer and/or prospect must accept or refuse the use of cookies. The consent given will be valid for a period of thirteen (13) months. The user may deactivate cookies at any time.

The following cookies are present on this site:

Google cookies :

  • Google analytics: measures site audiences
  • Google tag manager: makes it easy to implement tags on pages and manage Google tags;
  • Google Adsense: Google's advertising network, using websites or YouTube videos as a medium for its ads;
  • Google Dynamic Remarketing: offers dynamic advertising based on previous searches;
  • Google Adwords Conversion: Adwords campaign tracking tool;
  • DoubleClick: Google advertising cookies to display banners.

Facebook cookies :

  • Facebook connect: allows you to log in with your Facebook account;
  • Facebook social plugins: allows you to like, share and comment on content with a Facebook account;
  • Facebook Custom Audience: allows you to interact with your Facebook audience.

The lifetime of these cookies is thirteen months.

Article 14 - Photographs and representation of products

The photographs of products, accompanying their description, are not contractual and do not bind the publisher.

Article 15 - Applicable law

The present conditions of use of the site are governed by Luxembourg law and are subject to the jurisdiction of the courts of the Publisher's registered office.

Article 16 - Contact us

If you have any questions or require information about the products presented on the site, or about the site itself, you can leave a message at the following address: admin@joblin.lu